Standard Rates vary depending on service type, weight, dimensions, and destination.
3 Day Shipping (USA ONLY) $20.00
Expedited Service Type and International shipping rates vary depending on service type, weight, dimensions, and destination.
Orders received before 12 p.m. Pacific Time Monday through Thursday will be processed the same day
Orders received after 12 p.m. Pacific Time Monday through Thursday will be processed the next day.
Orders received after 12 p.m. Pacific Time Friday, Saturday, or on Sunday will be processed on Monday.
Orders placed on Friday before 12 p.m. Pacific Time may be shipped for Saturday delivery. Shipping cost will vary. Delivery is not available on Sunday.
Prescription orders may take longer to process than nonprescription orders. The total time to verify and ship your prescription may be longer if you’re ordering a medicine that’s considered a controlled substance.
Refrigerated Orders must be delivered using Overnight shipping.
Shipping to a destination that requires a customs declaration will result in your packing slip identifying the package contents to be included on the customs label.
Human Growth Hormone (HGH)
Please call our office for all HGH orders.
Return of nonprescription items
Within 30 days of receiving your nonprescription order, you may return any item shipped if incorrect item was shipped. We’ll also provide free return shipping if your return is the result of our error. We’re sorry, but we do not accept returns of opened items. If you have any questions regarding your return please send e-mail to Customer Care by using our online contact form.
In your e-mail, include your order number and the reason you want to return each item. A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).
Returning prescription items
If your prescription order was damaged in shipping, please call us immediately at 1-800-230-2144.
Online security is high priority. When you submit your order the information sent to us utilizes our SSL enabled server which encrypts your information.
We NEVER sell or give out any of your personal information to ANYONE.
We welcome your feedback. If you have questions or comments, feel free to drop us an e-mail by using our customer care contact form.